Account Manager

Deystarr is searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account Managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.

To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

Responsibilities:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.

Requirements:

• Bachelor’s degree in sales, communications, or related field.
• More education or experience may be preferred.
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem solving skills.
• Excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.

Deystarr is looking for an organized and professional Virtual Assistant to handle all communications with the company from a remote position. The Virtual Assistant's responsibilities will also include managing corporate schedules, making travel plans and issuing invoices.

To be successful as a Virtual Assistant you must have a suitable internet connection and excellent verbal and written communication skills.

Responsibilities: 

• Answer phone calls and respond to emails.
• Schedule meetings with clients.
• Manage travel plans for employees.
• Issue invoices to clients.
• Update the company website and social media accounts.

Requirements:

• A high school qualification or equivalent.
• Prior experience as an administrative assistant.
• Excellent verbal and written communication skills.
• Fully computer literate with proficiency in Microsoft Office.
• Highly organized.